“Zermatt's fine peaks and charming streets truly captivated me.”view full review
Alpen Resort Zermatt offers ski-in/ski-out access along with an indoor pool and outdoor tennis courts, providing an active stay for guests. This 4-star Zermatt hotel features modern amenities and dining options, including Restaurant Matterhorn, known for international cuisine.
Rooms & Amenities
The 26 guestrooms at Alpen Resort Zermatt feature minibars, flat-screen televisions, and private bathrooms with bathtubs or showers, complemented by complimentary toiletries and hair dryers. Many rooms offer private balconies or patios for outdoor enjoyment.
Dining Options
Dining options include the onsite Restaurant Matterhorn, which serves international cuisine for lunch and dinner. Guests can enjoy a complimentary buffet breakfast daily from 7 AM.
Leisure & Services
Recreational amenities at Alpen Resort Zermatt include an indoor pool, a spa tub, and outdoor tennis courts for guest use. The hotel also features a 24-hour business center and concierge services.
Location & Transportation
The hotel is conveniently situated near landmarks such as the Matterhorn Museum at 0.5 miles and the Matterhorn itself at 1.5 miles. Public transport options include bus stops at Untere Matten and Spiss within a short walk.
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Getting around
Comprehensive guide to transport options for seamless travel
City Centre
Zermatt2300 ft
Airports
Sion (SIR)
47.8
mi
Agno (LUG)
100.5
mi
Train
Zermatt railway station1400 ft
Train400 ft
Bus
Bus stop
7.0
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Parking
Luggage storage
24-hour services
General
Non-smoking property
Free Wi-Fi
Safe deposit box
Concierge desk
Lift
Sports & Fitness
Fitness centre
Tennis court
Services
Laundry
Dry cleaning
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Spa & Leisure
Indoor swimming pool
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Room features
In-room safe
Media
Television
Show more
Location
Spissstrasse 50,,
Zermatt,
Switzerland,
Valais
Map view
Spissstrasse 50,,
Zermatt,
Switzerland,
Valais
City landmarks
Museum
Matterhorn Museum
3000 ft
Landmark
The Matterhorn
1.6
mi
Cemetery
Mountaineer's Cemetery
3300 ft
Church
St Peter's English Church
2500 ft
Bridge
Photopoint Kirchbrucke bridge
2900 ft
Church
Parish Church of St. Mauritius
3200 ft
Landmark
Walk of Climb
2700 ft
Landmark
Stellisee
2100 ft
Landmark
Hinterdorfstrasse
2900 ft
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
5200 ft
Landmark
Bergfuhrerdenkmal
2800 ft
Landmark
Gorner Gorge
1.3
mi
Landmark
Sunnegga
1.8
mi
Beach
Leisee
1.3
mi
Theme Park
Forest Fun-Park Zermatt
1.1
mi
Ski Area
Wolli park for beginners Sunnegga
1.9
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.5
mi
Garden
Ricola Herb Garden
1.5
mi
Landmark
Platthorn
2.0
mi
Beach
Grunsee
2.2
mi
Landmark
Unterrothorn
2.3
mi
Landmark
Zmutt Glacier
2.2
mi
Landmark
Zmutt
2.2
mi
Landmark
Grindjisee
2.2
mi
Mountain
Mettelhorn
2.1
mi
Nearby
Hohbalmen
1200 ft
Castor Mountain
1200 ft
Denner Partner
600 ft
Murmeli Brunnen
1200 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
2300 ft
Restaurants
Restaurant Matterhorn
1100 ft
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
800 ft
Untere Mattenstrasse 12
Walliserstube Zermatt
1800 ft
Gryfelblatte 2
Rosstall
1200 ft
Bahnhofplatz 50
Gusto Matto
1200 ft
Bahnhofplatz 36
Othmars hutte
3600 ft
Riedweg
Sonne
3600 ft
Metzggasse 35
Christiania Restaurant
2000 ft
Wiestistrasse 7
Viktoria
1400 ft
Bahnhofplatz 2 vis a vis Gornergratbahn
Grizzly's Bar & Bistro
1600 ft
Viktoriastrasse 6
Bahnhofbuffet Non Solo Treno
3600 ft
Bahnhofstrasse
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
Frank
United States,
March
2025
6.0/10
My stay at Alpen Resort Zermatt was pretty good, but there were a couple of bumps. The room was spacious and had a cozy vibe, although the WiFi was a bit spotty at times. The service was attentive, but it took a while for requests to be fulfilled. The location was fantastic, right near the heart of Zermatt. Dining options were great, but I expected more variety in dessert options.
Rooms
7.0
My room was spacious and cozy, but the WiFi connection could improve.
Service
6.0
The staff was friendly and attentive, just a little slow with requests.
Location
9.0
The location is unbeatable, super close to everything I wanted to explore.
Dining
7.0
Dining was satisfying with good meal choices, but I wish there were more dessert options.
Facilities
8.0
The facilities were fine, had the essentials like dry cleaning.
Arnold
United States,
February
2025
6.8/10
I had a good stay at Alpen Resort Zermatt. the ambiance was cozy and inviting, though I encountered a minor hiccup with the Wi-Fi connectivity in my room.
Rooms
8.0
My room was spacious with stunning mountain views. the Frette linens on the bed added a touch of luxury, but I noticed some wear on the furniture.
Service
7.0
The staff were genuinely friendly and attentive. they went out of their way to accommodate my requests, yet there was a brief wait during check-in.
Location
9.0
The location was fantastic, just a short walk from the cable cars and the village center. I loved the proximity to the hiking trails, though it did get a bit crowded during peak hours.
Dining
7.0
I enjoyed the dining experience, especially the Korean dishes. the flavors were authentic and delicious, but the service felt a bit rushed at times.
Facilities
8.0
The spa facilities were a real highlight for me. the sauna and steam room were great, although I wished for more variety in the treatment options.
Gus
United States,
January
2025
5.4/10
My stay at Alpen Resort Zermatt was quite enjoyable, featuring a cozy room that offered amazing views of the mountains. However, I found the dining options could use a bit more variety to enhance my experience. Overall, it was a solid stay with some highlights and areas for improvement. 🏔️😊
Rooms
8.0
The room was spacious and beautifully decorated, providing a comfortable retreat after a day of exploring.
Service
7.0
The staff were friendly and attentive, always ready to help with a smile. However, response times for requests could be faster.
Location
9.0
The location is fantastic, just a short walk from the main attractions and surrounded by stunning views.
Dining
6.0
While the breakfast spread was good, I thought the lunch and dinner options lacked diversity for longer stays.
Facilities
8.0
I appreciated the on-site dry cleaning and laundry services, which made my stay more convenient.
Thomas
United States,
November
2024
5.4/10
I had a lovely stay at Alpen Resort Zermatt, but there were a few hiccups that kept it from being perfect. The location was amazing, with stunning mountain views just outside my window. However, I found the dining options a bit limited, especially for someone who prefers organic food. Overall, it was a nice experience but not without its flaws.
Rooms
8.0
My room was spacious and beautifully decorated, with a cozy atmosphere that made it a perfect retreat after a long day outdoors.
Service
7.0
The staff was friendly and eager to help, but I did experience some delays during check-in that were a bit frustrating.
Location
9.0
The setting is absolutely amazing, just a short stroll from the main attractions and offering easy access to various trails for hiking.
Dining
6.0
While the food was well-prepared, I wish there had been more organic options available to cater to my dietary preferences.
Facilities
8.0
The hotel offers great facilities like dry cleaning and laundry services, which made my stay more convenient.
Robert
United States,
October
2024
6.2/10
My stay at Alpen Resort Zermatt was quite enjoyable. the views of the Matterhorn were amazing, though the breakfast could have offered more variety.
Rooms
8.0
The room was spacious and beautifully decorated, with cozy furnishings that made it feel like a home away from home.
Service
9.0
The staff was courteous and attentive, always ready to help with a smile, which made my experience even more pleasant.
Location
9.0
Situated conveniently near the center, it was easy to explore the charming village and access nearby trails.
Dining
7.0
I enjoyed the fresh locally caught fish at dinner. the flavors were excellent, but breakfast options felt somewhat limited.
Facilities
8.0
The hotel offered great amenities, including laundry and dry cleaning services, which were very convenient for my stay.
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